Puka Nina:
Our team
Olivier Cartagena
Job: Manager, IT manager, web and intranet
Olivier Cartagena is also co-founder of Puka Nina Peru. He graduated in History at Paul Valery University of Montpellier and is installed in Peru since 1994. His career in tourism began in 1998 when he began collaborating with a local agency as Manager of Expeditions 4WD. He then led tours throughout the Latin American continent, from Tierra del Fuego to Honduras, including of course Peru, his country of residence. In his spare time he resumed studies in Cusco and became Official Guide of Tourism. Under tourism also, it takes time to write for the Guides Artahud in 2002 "Objective Argentina Adventure". In 2004, he and Nicole Cartagena are betting to start their own travel agency that baptize Puka Nina Peru... This is the beginning of an adventure that lasts until now. He then begins to develop self-taught the first websites of the Agency, which is currently in its fifth site online ... Olivier Cartagena is at this moment responsible for developing and maintaining the site currently online and the continuation of a project begun in late 2008 began: the development of an automated management of all operations in the Agency, since the construction of circuits, estimates to program management sector confirmed by the operations and finances.
Clarissa
Job: Operations manager
Clarissa was not initially intended to form part of the company but after studying in the food, without real market in the region, she decided to turn to tourism. After several years of study, she in turn becomes Official Site of Tourism and decided to join the staff of Puka Nina from 2009. She is currently responsible for overseeing operations (reservation management), position of high responsibility.
Carlos
Job: Operaciones
Carlos is currently completing his studies ... also, to become official tourist guide ... While waiting to leave the field if he decides to go, he joined us within the company. It is the right hand of Nelly in operations management because it must be three people to manage without regard this key post. He is currently studying English and will soon start French classes at the Alliance Française, payed by Puka Nina Peru as part of his training.
Nely
Job: Operations ans reservations
It is she who manages the success of your program from your confirmation until the culmination of all the services. Nely is also a tourist guide, but decided to stay in our agency instead of walking through the mountains and jungles. The staff position is difficult and stressful: make sure that your trip run smoothly. His work is as follows: Before you arrive: she retains all the services (and they are numerous, including guides, transportation, hotels, etc.) and ensures that it is not any missing link ... During her stay, she monitors and controls everything so that everything happens as it should, ie according to the content of your program ... coordinates with the guides, carriers, schedules, reservations ... is to go crazy ... a key position, no doubt.
Notre serveur dédié linux
Job: Intranet management
Our Linux server is also part of our team ... and this is the only one who's never tired... and never complains ... Through our management system developed and maintained by Olivier Cartagena, he manages the construction of circuits and their estimate calculated on the fly (less than 0.16 sec on ​​average), it is also he who extracts the program in pdf format that you receive by email... and many other things ... It also runs seamlessly and automatically all our backups, which ensure the sustainability of our data and provides our customer a good management of their circuit.
Recomended in Le Guide Vert Michelin
Founding and managing a travel agency is a big responsibility: we make travel human lives through our countries which are not always a rock-solid stability. We are conscients but enjoy the challenge: to make your stay unforgettable in your memory.
That's why our team, both in our office that all our providers (guides, hotels ; such, carriers, etc..), must be complied with by persons carefully selected...
Welcome between us!